We travel hundreds of miles around the Island every week serving our customers, and in so doing we incur substantial vehicle running costs. We therefore have to reluctantly charge a call-out fee no matter the job outcome. We charge £29 for a call-out in and around Stornoway, and £39 for the rest of the Island. For every job that requires a service, installation or repair, the the total job cost includes a call-out charge.

We have over 50 years of experience in the TV trade and we can repair most makes and types of TV.

We provide an out-call site visit if your TV is faulty. We shall endeavour to repair your TV, but, if the fault can't be fixed there and then, and we think that it is repairable, we will provide a free, no obligation, estimate for the repair service. We will give you an honest opinion as to whether you should consider a repair or a replacement. We do not do any repair work without your approval, we will always discuss the fault and repair cost with you taking into account the age, and condition of your set.

A TV repair, satellite or aerial repair, or any other electronic repair comes with a 3 month labour and parts guarantee. A new satellite or aerial installation comes with a 1 year labour and parts guarantee.

We only accept cash or cheque payment. We issue the client with a sales/repair receipt which is their installation/repair warranty; we hold a file copy should the receipt be misplaced for any reason.

We strive to give as prompt a service as possible both in the repair and installation of products. It is all workload dependent. Most TVs can be repaired either on the same day or next day; however it may take slightly longer to diagnose an uncommon problem, then repair it and test-bench it to our satisfaction. As for satellite/aerial installations/faults we deal with these on a first-come first-serve basis and we try to reach the customer on a next day basis if it is possible.

Yes, we can install and set up your TV system and we can also wall-mount the TV if desired. We’re also happy to show you how to operate your new equipment and how to get the most from it.

We travel hundreds of miles around the Island every week serving our customers, and in so doing we incur substantial vehicle running costs. We therefore have to reluctantly charge a call-out fee no matter the job outcome. We charge £29 for a call-out in and around Stornoway, and £39 for the rest of the Island. For every job that requires a service, installation or repair, the the total job cost includes a call-out charge.